Digital B2B Opps: Gainsight promotes CMO amid spend declines (Score 41)

Sales lead: This promotion may lead to spend shifts or agency hires. 

  • Gainsight promoted Scott Salkin to CMO in July 2023.
  • Salkin joined the company in 2018 and most recently served as SVP & GM of its CS platform.
  • He now leads all marketing operations. 

Target demographic: Businesses

The company will likely:

  • Ramp ad spend back up
  • Experiment with new ad channels
  • Outsource some marketing duties to agency partners

Digital and social insights (digital ad spend, effectiveness, impressions, and performance)

  • YTD spend: Gainsight spent just $400 on digital display ads YTD, a significant decrease from $33.6k spent in this channel during the same time period of 2022. 
  • 2021-2022 spend: Full-year spend equaled $36.8k in 2021 and $33.6k in 2022. 
  • 2022 data: 1.6m impressions via desktop video (78%), mobile display (11%), and desktop display (11%). 
  • Ad location: It placed 99% of these ads directly onto sites such as youtube.com, marketwatch.com, wsj.com, and mansionglobal.com. It placed 1% of these ads indirectly through The Trade Desk onto 11alive.com. 

Agency analysis:

  • Opportunity: Get in touch with the recently-promoted CMO now to be top-of-mind.   
    • Gainsight does not currently work with any agencies to the best of my knowledge.

Insight Sources: Digital spend insights estimated by Pathmatics