Gen-X & B2B Opps: Chamberlain Coffee expanding target demographic as digital spend surges (Score 58)

Sales Lead: Chamberlain Coffee (CC) has started broadening its target demographic outside of its typical Gen-Z and millennial fanbase.

  • This move comes not long after CC raised funding in August 2022 and more in June 2023.
  • In September 2023, CC launched three of its coffee bags at 375+ Target stores across the nation; it had already worked with retail distribution partners such as Sprouts, Walmart, and Albertsons.
    • This shift closely followed the hire of CMO Liz Ahern, who was hired to accelerate the launch of CC's products in retail stores.
  • Now, CC is using the brand recognition it has gained among Gen-Z to support product collaborations.
    • Recent launches include the recent expansion into the hair care space with a matcha shampoo collaboration with IGK.
  • ​​​​​​​These announcements come on the heels of CC's July 2023 appointment of shopper marketing manager Lisa Shinn.
  • The company will likely:
    • ​​​​​​​Invest in additional expansion, product launches, and partnerships
    • Continue increasing spend
    • Conduct agency reviews under the new CMO
  • Target demographic:
    • B2C:
      • Primary: Gen-X
      • Secondary: Gen-Z and millennials, among whom CC already has a pretty well-established presence
        • ​​​​​​​CC has appealed to Gen-Z via social-first, better-for-you (BFY), and sustainability strategies.
    • ​​​​​​​​​​​​​​B2B:
      • ​​​​​​​Potential retail distribution partners

Additional spending insights:

  • Digital and social insights (digital ad spend, effectiveness, impressions, and performance)
    • YTD spend: So far this year, CC has spent approximately $941.3k on digital ads, almost double the approximately $523.5k spent within the same 2022 timeframe.
    • YTD data: The company has earned ~140.9m digital impressions YTD, 81% via Instagram ads, 17% via Facebook ads, and 2% via YouTube ads.
    • Last year: CC spent roughly $993.6k on this channel last year, almost triple the roughly $347.5k spent in 2021.
  • Additional channel insights  
    • The company utilizes Google Ads.
    • CC sponsors podcasts such as Anything Goes with Emma Chamberlain.

Additional agency insights:

  • Opportunity: If you haven't yet done so, reach out soon to get on the radar of CC's relatively new CMO.
  • Current agency roster:
    • ​​​​​​​​​​​​​​​​​​​​​No current agency relationships yet confirmed

Insight Sources: Funding insights by Crunchbase; digital spend insights estimated by Pathmatics; additional channel insights estimated by Vivvix; podcast insights by Podchaser.​​​​​​​