Campaign Imminent: Pfizer taps new marketing VP (Score 77)

Sales Lead: In August 2023, Pfizer selected Susan Townsend as its global marketing technology VP.

  • Townsend was previously Aledade's engineering, clinician, and patient engagement VP.
  • She now oversees areas such as Pfizer's content management, marketing workflow, personalization, marketing analytics, social media optimization, and ad tech.
  • The company will likely:
    • Shift its strategy
    • Continue increasing digital spend
    • Keep centering its advertising around patients' stories
    • Seek additional new agency partners following recent hires (more below)
  • Target demographic
    • Gen-Z and millennials
      • ​​​​​​​​​​​​​​Pfizer also targets Gen-X but has been ramping up its digital spend to reach younger audiences.

Additional spending insights:

  • Broadcast insights (TV ad creative spend, effectiveness, impressions, and performance)
    • YTD spend: Since the beginning of 2023, Pfizer has spent approximately $84.5m on national TV commercials, 10% less than the approximately $94.1m spent within the same 2022 timeframe.
    • Last year: In 2022, the company spent around $267.8m on this channel, more than 5x when it spent around $45m in 2021.
    • 2023 ad programming: Pfizer's 2023 commercials have targeted older millennials and Gen-X watching shows such as NFL Football, College Basketball, ABC World News Tonight With David Muir, NBC Nightly News With Lester Holt, and The Oscars.
  • Digital and social insights (digital ad spend, effectiveness, impressions, and performance)
    • YTD spend: The pharmaceutical giant has allocated roughly $107.1m toward digital ads YTD, more than double the roughly $47.3m allocated by this point last year.
    • YTD data: So far this year, Pfizer has earned ~15.2m digital impressions via Facebook (79%), Instagram (13%), desktop display (4%), YouTube (2%), desktop video (1%), and mobile display (1%) ads.
    • Last year: The company's estimated full-year 2022 spend of $133.9m reached 18% more than that of $113.4m in 2021. 
  • Additional channel insights  
    • Pfizer utilizes Google Ads along with email, OOH, digital, local broadcast, print, radio, Facebook, Instagram, Twitter, TikTok, and online video (primarily via Youtube.com) ads.
    • The company sponsors podcasts such as Stuff You Should Know, The Herd with Colin Cowherd, The Glenn Beck Program, The Dan Bongino Show, and The Joe Rogan Experience.
    • Pfizer invests in short-form DRTV ads.
      • ​​​​​​​It has almost ridiculously widely dispersed network TV coverage and will likely launch a new campaign within the next 90 days or so.
      • Pfizer's top TV networks include DLFE, CMT, WGN, GAC, and COZ.

Additional agency insights:

  • Opportunity: If you haven't yet done so, reach out soon to remain top-of-mind.
    • ​​​​​​​​​​​​​​We haven't heard of any additional roster shifts following Pfizer's recent appointments of CMO Drew Panayiotou (September 2022), digital innovation agency partner Work & Co (June 2023), media, data, and production AOR Publicis Collective (May 2023), and creative and product PR AOR IPG Health (May 2023).
  • Current agency roster:
    • Interpublic (IPG Health): Creative AOR (May 2023)
    • Publicis (Publicis Collective): Media AOR (May 2023)
    • Work & Co: Digital innovation agency partner (June 2023)
    • In-House: Media ​​​​​​​    
    • MSLGroup: PR agency partner

Insight Sources: Broadcast insights estimated by iSpot; digital spend insights estimated by Pathmatics; email insights estimated by Bombora; additional channel insights estimated by Vivvix; podcast insights by Podchaser; DRTV insights by Media Analytics.