Millennial Momvertising Opps: The Children's Place more than doubles FY 2022 digital spend YTD as part of strategy shifts (Score 33)
Sales Lead: The Children's Place (TCP) has started leaning into digital-first marketing strategies that have involved a "significant" shift to nontraditional media, per execs in a recent earnings call.
- The company's four key initiatives, which underpin TCP's successful marketing transformation, are its partners, its real-time optimized media measurement, its marketing spend, and its traditional versus nontraditional marketing.
- TCP is working with an unnamed digital media and measurement firm; we will keep you updated as we learn more.
- Right now, the company's marketing spend includes digital marketing, advertising, celebrity partnerships, website creative, loyalty programs, store signage, and print materials.
- The company's strategy has shifted away from high-cost traditional OOH billboards and email ads to a digital-first acquisition strategy.
- TCP has also ramped up its investments in campaigns with celebrities and influencers such as musical artists Mandy Moore and the Jonas Brothers (see the video above).
- TCP has experienced an incremental marketing investment in 2023 and will continue doing so beyond this year since these strategy shifts have proven greatly successful.
- In 2019, marketing contributed about 13% of digital sales, but in Q2 2023, it reached more than 20% of digital sales.
- The focus on digital marketing has allowed TCP leadership to reduce their reliability on promotional activity to bolster digital sales as compared to pre-pandemic times.
- The company will likely:
- Continue digitizing its strategy
- Pursue additional celebrity and influencer partnerships
- Continue increasing spend
- Seek new agency partners
- Target demographic:
- Millennial moms (confirmed in earnings call)
Recent leadership shifts:
- In order to support these digitization efforts, TCP named Christina Ho as its digital marketing director in October 2022.
- Ho was previously the performance marketing director at New York & Company.
Additional spending insights:
- Digital and social insights (digital ad spend, effectiveness, impressions, and performance)
- YTD spend: TCP has spent approximately $8.8m on digital ads YTD, already more than double the approximately $3.6m spent in all of 2022.
- YTD data: So far this year, the retailer has earned ~1.2b digital impressions via Facebook (76%), Instagram (15%), YouTube (7%), desktop video (1%), and desktop display (1%) ads.
- Last year: In 2022, TCP spent roughly $3.6m on this channel, around triple the roughly $1.3m spent in 2021.
- Additional channel insights
- The company utilizes Google Ads along with digital, Facebook, Instagram, and online video (via Youtube.com) ads.
Additional agency insights:
- Opportunity: Reach out soon to see if TCP needs creative, multicultural, influencer, experiential, programmatic, social media management, media planning, and/or PR assistance.
- TCP has shown a high interest in agencies this week.
- Current agency roster:
- iCrossing: Digital agency partner
- PlusMedia: Media buying agency partner
- Where Eagles Dare: Agency partner (Gymboree)
Insight Sources: Digital spend insights estimated by Pathmatics; additional channel insights estimated by Vivvix; agency interest insights by Bombora.