Media Edge: Potbelly announces expansion goal

Media Sales Lead: Potbelly Sandwich Shop recently announced its goal of reaching 2k total locations over the next eight-10 years. The company, which plans on opening 51 new restaurants in 2023, ended 2022 with 429 locations. This is part of Potbelly's overall strategy, which includes a digital transformation. Over the past couple of years, the company launched a new menu, mobile app, website, loyalty program, and digital ordering. 

Key Lead Takeaways: Reach out to help Potbelly promote its new locations. 

Target Demographic: Gen-Zers & millennials

Key Spend Notes:

  • Potbelly relies heavily on social platforms Instagram and Facebook.
  • Top spending period: Q3

Digital Display & Social Media Spend Analysis & Breakdown:
**Note that Pathmatics categorizes Potbelly under Fast Food Sandwich Shops & Deli Stores**

2023 YTD Spend: $4.9m
2022 FY Spend: $7.7m
2021 FY Spend: $2.9m
2020 FY Spend: $517.1k

2022 Ad Flight Breakdown:

  • Q1 2022 Spend: $2.1m
  • Q2 2022 Spend: $2.3m
  • Q3 2022 Spend: $1.5m
  • Q4 2022 Spend: $1.8m

Impressions: 665.5m

Top Ad Types (by spend): Instagram (63%) and Facebook (37%). 

Top Purchase Channels: Direct (100%).

Top Publishers: instagram.com and facebook.com. 

Top Industry/Vertical Spenders: Panera Bread (27%), Subway (23%), Jimmy John's (18%), Potbelly Sandwich Stores (9%), and Firehouse Subs (7%). 

Top Creative (by spend; see below): Pathmatics reports that 475 creatives have run during 2023 (note that not all creatives debuted in 2023).


Other Media Spend Analysis & Breakdown:

  • Vivvix: Potbelly also invests in OOH.

Current Agency Roster: 


Insight Sources: Digital spend insights estimated by Pathmatics; additional channel insights estimated by Vivvix.